JACKSONS REWARDS LEGAL STATEMENTS

End-User Agreement for Android and iPhone App

Last Updated: February 2022

TERMS OF USE

BY USING THIS JACKSONS LET’S GO REWARDS MOBILE APPLICATION ("THE "APPLICATION"), YOU (THE "USER") ACCEPT THESE TERMS OF USE ("TERMS"). THESE TERMS CONSTITUTE A BINDING AGREEMENT, GOVERNING USE OF THE APPLICATION, BETWEEN USER AND JACKSONS FOOD STORES, INCLUDING ITS SUBSIDIARY, RELATED, AND AFFILIATED COMPANIES. BY DOWNLOADING, INSTALLING, OR USING THE APPLICATION, USER ACKNOWLEDGES AND AGREES TO BE BOUND BY THESE TERMS. SHOULD USER NOT ACKNOWLEDGE AND AGREE TO THESE TERMS, USER MUST IMMEDIATELY UNINSTALL THIS APPLICATION AND DISCONTINUE ITS USE. THESE TERMS ARE ALSO AVAILABLE ON THE JACKSONS FOOD STORES WEBSITE (  HTTP://WWW.JACKSONS.COM  ) AND IN THE APPLICATION'S TERMS SCREEN. CONTINUED USE OF THE APPLICATION SIGNIFIES YOUR CONTINUED ACCEPTANCE OF THESE TERMS AND ANY CHANGES TO THEM.

Age Restriction

Only individuals thirteen (13) years of age or older may use the Application. Users between the ages of thirteen (13) and eighteen (18) must review these Terms with a parent or legal guardian to ensure the parent or legal guardian acknowledges and agrees to these Terms. Should User's parent or legal guardian not acknowledge and agree to these Terms, User must immediately uninstall this Application and discontinue its use.

Incorporation of Related Terms

These Terms incorporate and supplement the Apple, Inc. ("Apple") and incorporate and supplement Google ("Android) Terms and Conditions (available at   http://www.apple.com/legal/itunes/us/terms.html#service  ) and Android Terms and Conditions (available at https://www.android.com/enterprise/terms/ ) including without limitation the Licensed Application End User Agreement therein ("Apple Terms" and "Google Terms"). These Terms also incorporate, and supplement other terms, conditions, and policies of Jacksons Food Stores posted at   http://www.jacksons.com/terms-of-use  , including without limitation the following related terms, conditions, and other policies, the location, and terms of which may be changed from time-to-time.

- Jacksons Let's Go Rewards Terms of Use (available at  http://www.jacksons.com/terms-of-use  )
- Jacksons Let's Go Rewards Privacy Policy (available at 
http://www.jacksons.com/privacy  )

Should any provisions in the terms, conditions, or other policies listed above conflict with these Terms, these Terms will control, solely to the extent such provisions apply to the Application.

End-User License

Subject to these Terms, Jacksons Let’s Go Rewards, grants the User a personal, non-exclusive, non-transferable, limited, and revocable license to use the Application for personal use only on an Android Phone, Android Tablet ("Android Device"), Apple iPhone, iPad, or iPod Touch ("iOS Device") owned or controlled by User as permitted by the Usage Rules contained in the Apple and Google Play Terms and accordance with these Terms ("User License"). Any use of the Application in any other manner, including, without limitation, resale, transfer, modification, or distribution of the Application or text, pictures, music, barcodes, video, data, hyperlinks, displays, and other content associated with the Application ("Content") is prohibited. This Agreement and User License also govern any updates to, or supplements or replacements for, this Application unless separate terms accompany such updates, supplements, or replacements, in which case the separate terms will apply.

JACKSONS LET'S GO REWARDS Virtual Card Feature

By using the Application's Virtual Card features, the User agrees to the Jacksons Lets Go Rewards Card Terms and Conditions, Terms of Use and Privacy Policy (available at  https://www.jacksons.com  ) JACKSONS FOOD STORES reserves the right to change such terms and conditions and privacy policy, and/or discontinue the Application's JACKSONS LET'S GO REWARDS Card features at any time and without notice to User.

User Information

Application features, such as Virtual Jacksons Let’s Go Rewards card, store locator, mobile gifting, feedback, account management, and interaction with social media sites, may use, maintain, or transmit User's personal information, including, without limitation, user names, passwords, proper names, email address, address, location, financial information (including credit card information), virtual Jacksons Let’s Go Rewards card information, GPS location information, and information for and from third-party social-media accounts (collectively "User Information"). By acknowledging and agreeing to this Agreement, or by using the Application, User consents to the transmission of User Information to Jacksons Food Stores, including its agents and third-party partners, and consents to Jacksons Let’s Go Rewards Coalition, including its agents and third-party partners, receiving, collecting, storing, processing, transmitting, and using User Information for Application functionality and for the purposes disclosed in one or more of the Jacksons Food Stores Privacy Policies identified in this Agreement.

The User is, however, solely responsible for the confidentiality and security of User Information sent from or stored on the iOS Device by the Application. The User is also solely responsible for all transactions and activities undertaken by anyone or anything with any Jacksons Let’s Go Rewards card registered in the User's name, whether authorized or unauthorized. This includes any and all unauthorized purchases made from the Virtual Jacksons Let’s Go Rewards card feature. The User agrees to immediately notify Jacksons Food Stores of any suspected unauthorized transactions associated with the Application or any other breach of security. Jacksons Food Stores shall not be responsible for any losses arising from the financial loss or theft of User Information due to unauthorized or fraudulent transactions related to the Application. Users shall be solely responsible for taking precautionary steps to protect User Information stored on the iOS Device, including without limitation password-protecting the iOS Device and employing Apple's remote-wipe feature.

Prohibited Uses

Use of the Application is limited to the contemplated functionality. The Application shall not be used in any way that,

  1. Harasses, abuses, stalks, threatens, defames, or otherwise infringes or violates the rights of any other party (including but not limited to rights of publicity or other proprietary rights);
  2. is unlawful, fraudulent, or deceptive;
  3. uses technology or other means to access unauthorized content or non-public spaces;
  4. uses or launches any automated system or process, including without limitation, "bots," "spiders," or "crawlers," to access unauthorized content or non-public spaces;
  5. attempts to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  6. attempts to damage, disable, overburden, or impair Jacksons Food Stores servers or networks;
  7. attempts to gain unauthorized access to a Jacksons Food Stores computer network;
  8. attempts to gain unauthorized access to Jacksons Food Stores user accounts;
  9. encourages conduct that would constitute a criminal offense, or that gives rise to civil liability;
  10. violates these Terms in any manner; or;
  11. fails to comply with applicable third-party terms and conditions or other third-party policies (collectively "Acceptable Use").

Jacksons Food Stores reserves the right, in its sole discretion, to terminate any User License, remove Content, assist law enforcement in the prosecution of criminal liability, or assert a civil or criminal legal action with respect to Content or use of the Application, including any Virtual Jacksons Let’s Go Rewards Card, that Jacksons Food Stores reasonably believes is or might be in violation of these Terms, but failure or delay in taking such actions does not constitute a waiver of its rights to enforce these Terms.

User-Generated Content

The User may generate content, written or otherwise, while using the Application ("User-Generated Content"). User acknowledges and agrees that User-Generated Content may be used, reproduced, displayed, modified, deleted, added to, adapted, and published by Jacksons Food Stores (i.e., in product marketing campaigns). User grants Jacksons Food Stores and its successors a worldwide; irrevocable; transferable; sublicensable; fully-paid and royalty-free; non-exclusive license to use, reproduce, display, modify, delete from, add to, adapt, publish, and prepare derivative works from the User-Generated Information. User further acknowledges and agrees that the User, and the User alone, is responsible for the development of User-Generated Content.

Indemnification

User agrees to indemnify and hold harmless Jacksons Food Stores, including its agents, affiliated companies, employees, contractors, directors, and officers, and anyone involved in creating or providing the Application, from all claims or causes of action, liabilities, damages, costs, fines, penalties, and expenses (including attorneys' fees) occurring from or related to the use or misuse of the Application, violation of these Terms, or violations of any rights of a third party, or any allegation thereof. Jacksons Food Stores reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User, in which event the User will cooperate in asserting any available defenses.

No Warranties

JACKSONS FOOD STORES IS PROVIDING THE APPLICATION AND CONTENT TO THE USER "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED. THE USER IS USING THE APPLICATION AT HIS OR HER OWN RISK. TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, JACKSONS FOOD STORES DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES THAT THE APPLICATION IS MERCHANTABLE, RELIABLE, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, NON-INFRINGING OR FREE OF DEFECTS OR ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THAT THE USE OF THE APPLICATION BY THE USER IS IN COMPLIANCE WITH LAWS, OR THAT USER INFORMATION TRANSMITTED IN CONNECTION WITH THE APPLICATION WILL BE SUCCESSFULLY, ACCURATELY OR SECURELY TRANSMITTED.

No Liability

TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, IN NO EVENT SHALL JACKSONS FOOD STORES OR ITS AGENTS OR ANYONE INVOLVED IN CREATING OR PROVIDING THIS APPLICATION OR CONTENT (A) BE LIABLE TO THE USER WITH RESPECT TO USE OF THE APPLICATION; AND/OR (B) BE LIABLE TO THE USER FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR OTHER DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOSS, THEFT OR CORRUPTION OF USER INFORMATION, THE INABILITY TO USE THE APPLICATION, OR DEVICE FAILURE OR MALFUNCTION. THE USER'S SOLE REMEDY IS TO CEASE USE OF THE APPLICATION. JACKSONS FOOD STORES, ITS AGENTS AND ANYONE INVOLVED IN CREATING OR PROVIDING THIS APPLICATION OR CONTENT SHALL NOT BE LIABLE EVEN IF ANY OF THEM OR ANY AUTHORIZED REPRESENTATIVE OF THEM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES OR INJURY CAUSED BY ERROR, OMISSION, INTERRUPTION, DEFECT, FAILURE OF PERFORMANCE, UNAUTHORIZED USE, DELAY IN OPERATION OR TRANSMISSION, LINE FAILURE, COMPUTER VIRUS, WORM, TROJAN HORSE OR OTHER HARM.

In the event that applicable law does not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental, consequential, or other damages, in no event shall Jacksons Food Stores, its agents or anyone involved in creating or providing this Application or Content be liable for damages, losses, and/or causes of action exceeding the amount, if any, paid by User for use of the Application or $100, whichever is less.

Intellectual Property

Jacksons, Jacksons Rewards Stars, Jacksons Let’s Go Rewards, the Jacksons Punch Cards, Jacksons Let’s Go Rewards logo, and other Jacksons Food Stores trademarks, service marks, graphics and logos used in connection with the Application are trademarks or registered trademarks of Jacksons Food Stores or other companies of Jacksons Let’s Go Rewards (collectively "Jacksons Marks"). Other trademarks, service marks, graphics and logos used in connection with the Application are the trademarks of their respective owners (collectively "Third-Party Marks"). The Jacksons Marks and Third-Party Marks may not be copied, imitated or used, in whole or in part, without the prior written permission of Jacksons Food Stores or the applicable trademark holder. The Application and the Content are protected by copyright, trademark, patent, trade secret, international treaties, laws and other proprietary rights, and also may have security components that protect digital information only as authorized by Jacksons Food Stores or the owner of the Content.

Choice of Law, Jurisdiction

These Terms are governed by the laws of the State of Idaho, United States of America, without regard to Idaho's conflict of laws rules. The User irrevocably consents to the exclusive jurisdiction of the state and federal courts located in Ada County, Idaho, United States of America for purposes of any legal action arising out of or related to the use of the Application or these Terms.

Severability

If any of these Terms shall be deemed invalid, void, or for any reason unenforceable, those terms shall be deemed severable and shall not affect the validity and enforceability of any remaining terms. Failure of Jacksons Food Stores to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision in that or any other instance.

Modification of These Terms

Jacksons Food Stores reserves the right to change or modify these Terms or any other Jacksons Food Stores terms, conditions, or policies related to use of the Application (including those identified in this agreement) at any time and at its sole discretion by posting revisions on the Jacksons Food Stores website (  http://www.jacksons.com  ) or within this Application. Continued use of the Application following the posting of these changes or modifications will constitute the User's acknowledgement and agreement to such changes or modifications. Only a specific, written waiver signed by an authorized representative of Jacksons Food Stores shall have any legal effect as a waiver by Jacksons Food Stores of any Terms of this Agreement.

Third Party Beneficiary

User agrees that Jacksons Food Stores service providers, licensors, or others involved in creating or providing the Application are third party beneficiaries to this End-User Agreement and may rely upon the provisions of this End-User Agreement, including but not limited to, the provisions concerning Indemnification, No Warranties, and No Liability.

Use of Mobile Information

By entering your mobile phone number, you agree to receive Jacksons Let’s Go Rewards alerts and mobile offers. Users will receive a maximum of 4 alerts per month. U.S. mobile numbers only. Message and data rates may apply. Reply HELP to receive HELP or Reply STOP to Opt-Out.

By entering your email address, you agree to receive Let’s Go Rewards email messages. Users will receive a maximum of 4 messages per month unless they have also opted into additional promotions and offers. Message and data rates may apply. To unsubscribe, click the unsubscribe link, call  1-833-266-1004 , or write:

Jacksons Let's Go Rewards
Customer Support Dept.
PO Box 68
Twin Falls, ID 83303

Message to Our Customers Regarding Privacy

Jacksons Let's Go Rewards believes in protecting our customer information's confidentiality by our customers' wishes and applicable laws. Our reason for collecting customer information is to help us deliver added value and improve the shopping experience of our customers. The Jacksons Let’s Go Rewards program is our primary customers' shopping experience, which helps us target our customers' benefits and services. This may include advising our customers about products, services, and other opportunities.

Jacksons Food Stores values your business and the trust you place in us. To help you better understand how customer information is used and protected at Jacksons Food Stores, this Privacy Policy outlines: 1. A definition of customer information. 2. Methods and sources of collecting customer information. 3. Categories of institutions or parties to whom we may disclose customer information. 4. Measures and efforts, we take to safeguard customer information.

Jacksons Food Stores and our Jacksons Let’s Go Rewards locations reserve the right to revise this Privacy Policy at any time without prior notice. For this reason, please regularly check for the most recent version of our privacy policy.For this reason, please check regularly for the most recent version of our privacy policy. The Jacksons privacy policy can be reviewed in full at http://www.jacksons.com/privacy  

Definition of Customer Information

Customer Information is information that is obtained by Jacksons Food Stores in connection with providing a product or service for personal, family or household purposes. We will collect and use sales information or purchase data to determine purchasing trends and locations, calculate available benefits, and deliver appropriate rewards and communications. This will help optimize your customer experience and enhance time spent at participating Jacksons Food Stores locations. Because this information is linked to an individual, it is protected by this policy.

Customer Information also includes Customer Identifiable Information. This is information that identifies you. It includes your name, address, email address, and telephone number.

Methods and Sources of Collecting Customer Information

To help better understand and serve the needs of our customers, we collect Customer Information from various sources, including the following:

  • Information we receive when you use your Jacksons Let's Go Rewards card at any Jacksons Food Stores location.
  • Information you give us on application forms, voluntary customer surveys, sweepstakes and coupon rebate entries, or when you visit our website (Contact Us page)
  • Information you provide to us over the phone or through the mail or email.
  • Information we collect through your browser when you visit our website and your browser interacts with us.
  • Information provided to us by other sources/companies.

How is Customer Identifiable Information Used?

Jacksons Food Stores will not disclose to any company, person, or agency Customer Identifiable Information, such as your name, home or email addresses, or phone numbers, except as described below. We may provide Customer Identifiable Information to service providers that work for us, such as sending a direct mail offer from us to you. However, we require these companies to sign a confidentiality agreement that prohibits them from using your personal information for any unauthorized purposes.

Also, Jacksons Food Stores may disclose to any company, person, or agency Customer Identifiable Information as required by law, as required to protect the rights or safety of Jacksons Food Stores, or our customers, or in response to a specific law enforcement request. Security regulations of several countries may require us to provide foreign and domestic government agencies with access to data you disclose to us.

Jacksons Food Stores may share anonymous, aggregated Customer Data (free of any personal Customer Identifiable Information) about all our users with third parties. Those third parties can't determine who you are from such sanitized Customer Data.

How Can I Prevent My Customer Identifiable Information from Being Disclosed?

You have the right at any time to direct us not to disclose Customer Identifiable Information about you, or to change your preference in this regard, or to change Customer Identifiable Information that you have provided to us, by contacting us by calling Jacksons Let’s Go Rewards customer service toll-free at   1-833-266-1004. Jacksons Let’s Go Rewards Personal Identification Number (PIN) is required for account information. Suppose you direct us not to disclose such information about you. In that case, you will not be eligible for any card-based promotions that require individual data, such as continuities that require Customer Identifiable Information, sweepstakes, etc. However, you will still be entitled to receive other benefits from the use of your Jacksons Let’s Go Rewards card.

Security

Protecting Customer Identifiable Information is an important priority for Jacksons Food Stores. Our internal employee Code of Ethics and this Privacy Policy emphasize this priority. Jacksons Food Store employees who violate our policies and procedures are subject to disciplinary action. Marketing services providers or affiliates that receive Customer Identifiable Information are required to preserve the confidentiality of that information under the terms of our legal contracts with them. Jacksons Food Stores also maintains physical, electronic and procedural safeguards in accordance with industry standards that are designed to keep unauthorized persons from accessing Customer Identifiable Information stored on our systems.

Will the Privacy Policy Change?

Jacksons may modify this Privacy Policy from time to time. Our current Privacy Policy can be viewed on our website at  www.jacksons.com. If you have any questions regarding this Privacy Policy or wish to change your personal Customer Information preferences, please contact us toll-free at  1-833-266-1004. A Jacksons Let's Go Rewards Personal Identification Number (MIN) is required for account information.

Terms and Conditions

Welcome to the Jacksons Let's Go Rewards Program, owned and operated by Jacksons Food Stores ("Jacksons" or "Jacksons Let's Go Rewards Program"). The Jacksons Let's Go Rewards program terms and conditions form the agreement (the "Agreement") between you ("You") and Jacksons and its locations. This Agreement includes any usage of the Jacksons Food Stores website. PLEASE READ THESE TERMS CAREFULLY AS YOUR USE OF THE JACKSONS LET'S GO REWARDS PROGRAM AND ITS ASSOCIATED WEBSITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS, AS THEY MAY BE AMENDED AT ANY TIME.

All benefits that are offered in the Jacksons Let's Go Rewards Program are conditioned upon your compliance with these Membership Rules and Conditions. Similarly, the terms of the Revised Privacy Policy are part of these Rules. These Rules are subject to change at any time. Unless otherwise stated, the current Rules in effect at the time that you earn rewards, request a benefit, or any other transaction will govern that transaction.

  1. Agreement to Terms. YOU AGREE TO READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING The Jacksons Let's Go Rewards program. If you do not agree to these terms and conditions, you may not participate in the Jacksons Let's Go Rewards program. Use of the Jacksons Let's Go Rewards program signifies your agreement to the terms and conditions of use set forth below.
  2. Modification of Agreement. Jacksons reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement, in whole or in part, at any time. Notification of changes in the Agreement will be posted on  www.jacksons.com  or at Participating Jacksons Food Stores Locations. Use of the Jacksons Let's Go Rewards program after such notice will be considered your agreement to be bound by any such changes. Please check back frequently for program updates or rule changes.
  3. Copyright Protection and Use of Company Information. The Jacksons Let's Go Rewards program is protected by copyright as a collective work and/or compilation, pursuant to U.S. copyright laws, international conventions and other copyright laws. Company names, logos and trademarks may not be used by you in any manner without the prior written consent of Company. You should assume, unless specifically noted, that everything you see on the Jacksons website, and any files or programming related to the website and the Jacksons Let's Go Rewards Program, are protected by such rights owned exclusively by Jacksons Food Stores. You may not copy, distribute, publicly display, modify, transmit, reuse, repost, or use for public or commercial purposes, any of the contents of the website without the express written permission of Jacksons, obtained in advance of such use. Permission requests should be sent to: Jacksons Marketing, 3450 E. Commercial Court, Meridian, ID 83642.
  4. Minimum Age Requirement. Individuals aged 13 and up may participate in Jacksons Let's Go Rewards program, but you must be at least 18 years old or older to participate in any contest or promotions.
  5. Company's Rights in Jacksons Let's Go Rewards Program. Jacksons and Participating Locations, may change, suspend or discontinue any aspect of the Jacksons Let's Go Rewards program at any time, including but not limited to rewards and point accrual/redemption methods. Jacksons may also impose limits on certain features and services or restrict your access to parts or the entirety of the Jacksons Let's Go Rewards program or the Website without notice or liability. Jacksons reserves the right, in its sole discretion, to refuse service, cancel membership, suspend or terminate an account.
  6. Indemnification for Your Breach of Agreement. You hereby agree to indemnify, defend and hold Jacksons, and all its officers, directors, owners, agents, employees, information providers, licensors and licensees (collectively, the "Indemnified Parties"), and participating locations harmless from and against any and all liabilities and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by You of the Agreement or the foregoing representations, warranties and covenants, including, without limitation, attorneys fees and costs. You shall cooperate as fully as reasonably required in the defense of any claim. Jacksons reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You and You shall not in any event settle any matter without the written consent of Company.
  7. Account Deletion and Point Expiration - Under the Jacksons Let's Go Rewards Expiration policy, stars expire after 6 months. Jacksons reserves the right to deactivate or close an account under the following circumstances:
  • Fraudulent activity occurs
  • A member requests an account closure
  • A member is deceased
  • A member does not respond to repeated communication attempts regarding the status of his/her account
  1. Audit - Jacksons reserves the right to audit members' accounts at any time and without notice to ensure compliance with the Jacksons Let's Go Rewards program rules and all other applicable Participating Jacksons Location rules and regulations

    In the event the audit reveals discrepancies or violations, Jacksons may delay the processing of Stars Issuance, Stars redemptions, and withhold statements until the discrepancies or violations are resolved. During an investigation, Jacksons may inhibit the Jacksons Let's Go Rewards account of a member. While the account is inhibited, the member may continue to accrue stars in the account, but no stars redemptions will be permitted. Jacksons Let's Go Rewards membership card must be surrendered to Jacksons or any Participating Jacksons Location upon request.
  2. Conditions of Enrollment - The Jacksons Let's Go Rewards program is open to any person in any country that is not prohibited from participation in rewards programs.

    Corporations and/or entities can be enrolled as members but any Participating Jacksons Location may opt not to issue rewards.

    Members must provide fully verifiable name, and address to redeem points stars in the Jacksons Let's Go Rewards program. Full name means the given name, middle initial or middle name, if any, and family or surname. The full address means the physical street, street number, apartment, unit, or box number if applicable, city, state, and proper zip code, or similar full address where you receive your mail. The full name and address must be the same as the name on your driver's license, State issued I.D., passport or other valid document (i.e. Visa, Resident Alien Card, etc.), unless you receive your mail at a different address.

    Only one person may be enrolled per Jacksons Let's Go Rewards account unless accounts are officially linked by Jacksons Let's Go Rewards customer support. Linked accounts have only one back of value common to all such linked cards. Only authorized account holders can request the linking of accounts. Accounts may be linked so that multiple cards can earn rewards (known as child card(s)) but only one card (known as the parent card) can earn AND redeem rewards. Alternatively, accounts may be linked so that multiple cards can earn and redeem from the same rewards balance (known as marrying accounts).
  3. Jacksons Let's Go Rewards Personal Identification Number (PIN)

    With your Jacksons Let's Go Rewards number and PIN you have access to your Jacksons Let's Go Rewards information 24 hours a day, 7 days a week. Without a PIN, certain transactions may only be done via mail or in person with your Jacksons Let's Go Rewards card and valid identification. Establishment of a PIN indicates your acceptance of the terms and conditions set forth in this Membership Guide governing your PIN. A PIN allows you access to a variety of self-service tools and Jacksons Let's Go Rewards account information via Jacksons Let's Go Rewards customer service, as well as the ability to complete transactions over the phone which could previously be handled only in writing.

    Your PIN cannot be viewed or changed by a Participating Jacksons Location representative. If you would like to change your PIN to another four-digit number call 
    1-833-266-1004. If you cannot remember your PIN, it will be mailed to you. To request a PIN mailer call the telephone number listed above.

    Your PIN can also be reset in the Let’s Go Rewards mobile app. From the login page, you can select the “Forgot Your PIN?” link. When this is selected, instructions to rest your PIN will be emailed to the email associated to the account. If there is not an email associated to the account, a text message will be sent to the phone number on file.
    You are responsible for the selection and use of your PIN and for maintaining the confidentiality of your PIN. You may not divulge your PIN to anyone. If you do, you are solely responsible for any actions that anyone takes with your PIN, including, without limitation any transactions in your account, any violations of the Jacksons Let's Go Rewards program rules, and any further disclosure of your PIN. Jacksons shall have no liability for losses resulting from unauthorized access to, or use of, your PIN.
  4. Customer Name and Address Notification - Each member shall be responsible for advising Jacksons Food Stores of any change of name, email, telephone number or postal address on their account.

    Name Changes - The member's signature and Jacksons Let's Go Rewards membership number must be included in all written correspondence. Name change requests cannot be processed over the phone. A copy of supporting legal documentation (e.g., court order) must be submitted by mail and will be required for any name change requests.

    Mail:
    Jacksons Let's Go Rewards
    Customer Support Dept.
    PO Box 68
    Twin Falls, ID 83303

    Address Change - Jacksons reserves the right to update the address for any member's Jacksons Let's Go Rewards account using the National Change of Address (NCOA) data filed by relocating postal customers, but shall have no obligation to do so. Using their Jacksons Let's Go Rewards Personal Identification Number (PIN), members may update their account address information in the app, under profile. You can also update your account address by submitting the information via fax, mail, or by phone using your PIN.
  5. Your Use of Website - Your access to and use of the Jacksons Let's Go Rewards website, including your account information, are at your risk. Under no circumstances, including but not limited to negligence, shall Jacksons, its officers, directors, owners, employees, agents, and any other party involved in creating, producing, or delivering the website and any content on the website be liable for any damages whatsoever (including, without limitation, any direct, incidental, consequential, indirect, or punitive damages) arising out of or related to your access to, use of, inability to access or use the website for any reason (e.g., failure of performance or operation, any interruption of service, computer virus), any unauthorized use or access to your account, or any damages to your equipment, programs, files or other property, even if Jacksons has been advised of the possibility of such damages.

    Occasionally, Jacksons provides an external link from its Homepage to a third-party affiliated with the Jacksons Let's Go Rewards Program. Jacksons is not responsible for the contents of any on-site or off-site pages referenced through such links, nor is Jacksons liable for any defamatory, offensive, or illegal conduct that may occur from or through such third-party link. Links to other websites do not necessarily constitute an endorsement of that site by Jacksons.

    Although the data found on the Jacksons website, including your account information, have been produced and maintained in a manner we believe to be accurate and reliable, Jacksons makes no warranty, either express or implied, regarding the accuracy, adequacy, completeness, legality, reliability, or usefulness or any information you may access on the website. Jacksons provides this information on an "as is" basis and Jacksons, its officers, directors, owners, employees, and agents assume no liability or responsibility for any errors or omissions in the content of the website. If you find any errors or omissions in your account information, you should report them to 
    letsgorewards@jacksons.com. 
  6. Choice of Law - Construction of this Agreement is governed by the laws of the State of Idaho. The laws and regulations of the State of Idaho shall apply to all uses of the Jacksons Let's Go Rewards Program and the data found or contained on the associated website. Your use of the Program and the website means you must conform to all such laws and regulations.
  7. Third Party Age Verification - For transactions where you need to verify your age (i.e., purchase of an age restricted product such as tobacco or beer), the Application enables User to sign up for a third-party service to accomplish that result. The third-party vendor is AgeChecker, to which you link at agechecker.net. This Application may share User’s personal information with or enable you to share your information directly with, AgeChecker to use that service to permit you to make such age restricted purchases using the Application. AgeChecker.net explains the process you are required to follow to obtain such age verification. You agree that your use of the AgeChecker API is voluntary, and that Jacksons Food Stores bears no legal responsibility for that use or any results of your use of the AgeChecker API. If you have any questions about how AgeChecker collects and uses your personal information, you should refer to https://agechecker.net/privacy.

Contact Us

If you have any questions regarding our privacy practices, you can email us at  letsgorewards@jacksons.com  .